Case Study 2

RBC Direct Investing: Investor’s Toolkit Case Study

This project was a fascinating one designed to get users curious about investing, learning about new tools and becoming comfortable on the platform.

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Sketching and White boarding

Putting down ideas and concepts was a key part of group ideation, once we had determined the problem.

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Manual Card sorting

We chose the old fashioned manual card sorting exercise to understand where and why users grouped concepts and ideas together.

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Wireframing

We went through many iterations of wires based on stakeholders interviews, user analytics and customer verbatims. Once the wires were approved - we tested the prototype!

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Prototyping

Prototyping gave us a better understanding of what the users wanted, and expected on this type of page

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Welcome wizard Demo

This widget on the prototype helped the user gauge what kind of investor they were, and how best to approach their Direct Investing account.

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final product

The final product is a slick interface that allows users to gain a better understanding of the tools and learn about the wonderful world of direct investing.